Privacy Policy for momossf.com
1. Introduction
At Momo’s SF, accessible via momossf.com, we recognize the paramount importance of your privacy and the protection of your personal data. We are committed to safeguarding the integrity, confidentiality, and availability of all personal data we collect and process. This Privacy Policy outlines how we collect, use, store, and share your personal data in adherence to applicable data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Scope and Roles
This Privacy Policy applies to all users and visitors of momossf.com (the “Site”) and governs the processing of personal data collected through our website, services, and communications.
Momo’s SF acts as the Data Controller, meaning we determine the purposes and means of the processing of your personal data, in accordance with applicable data protection laws. Where required, we may also engage Data Processors who act on our behalf under signed agreements that comply with legal obligations.
3. Categories of Data Processed
We collect and process the following categories of personal data when you interact with momossf.com:
a) Usage Data
Includes information about how you use our Site, such as IP address, browser type, device identifiers, pages viewed, session duration, referring website addresses, and time stamps.
b) Account Data
Includes data you provide when you create an account, make a purchase, or otherwise interact with the Site—such as your name, email address, shipping and billing address, and phone number.
c) Profile Data
Includes your interests, preferences, purchase history, and selections made while navigating our Site or communicating with us.
d) Communication Data
Includes the content of messages you send to us via contact forms, email communications, or customer support interactions, along with associated metadata such as time and method of contact.
e) Technical Data
Includes details about the device and technology you use to access momossf.com, such as your operating system, device type, browser configurations, language settings, and other system-related identifiers.
f) Transaction Data
Includes details of purchases and related transactions, such as product selections, payment method, order histories, delivery details, and billing identifiers.
g) Preference Data
Includes consent parameters for marketing, newsletter subscriptions, and your expressed interests in specific products, services, or categories.
4. Legal Bases for Processing
We rely on the following legal bases for processing personal data, as permitted under GDPR and other applicable laws:
– Consent: When you provide explicit consent, such as subscribing to a newsletter or accepting marketing cookies.
– Contract: To fulfill our obligations under a contract with you, such as processing an order or delivering a product.
– Legal Obligation: To comply with applicable legal and fiscal obligations.
– Legitimate Interests: To improve our services, monitor website usage, and protect the security of the Site, provided that such interests are not overridden by your rights and freedoms.
5. Your Data Protection Rights
As a data subject, you have the following rights:
– Right of Access: You may request access to the personal data we hold about you.
– Right to Rectification: You may request corrections to inaccurate or incomplete personal data.
– Right to Erasure: You may request the deletion of your personal data, where applicable under law.
– Right to Restriction: You may ask us to suspend processing of your data under certain conditions.
– Right to Data Portability: You may receive a copy of your data in a structured, machine-readable format.
– Right to Object: Under certain circumstances, you may object to our processing of your personal data.
To exercise any of these rights, you may contact us at [email protected].
6. Security Measures
We employ robust technical and organizational measures to protect your personal data from unauthorized access, alteration, loss, or misuse. These measures include, but are not limited to:
– End-to-end encryption of sensitive data in transit and at rest
– Regular security assessments and third-party audits
– Access controls based on role-based permissions
– Secure data backups and disaster recovery strategies
– Ongoing employee privacy and security training
7. International Transfers
If your data is transferred outside the European Economic Area (EEA) or other jurisdictions with strict privacy laws, we ensure such transfers comply with legal requirements through approved mechanisms, including Standard Contractual Clauses and appropriate supplementary safeguards.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our general retention periods are as follows:
– Usage and Technical Data: up to 12 months
– Account and Profile Data: up to 7 years from the last user activity
– Transaction Data: 7 years for fiscal compliance
– Communication Data: 3 years from last interaction
– Marketing Preferences: Retained until consent is withdrawn
9. Cookie Policy
Cookies are small data files stored on your device to enable Site functionality and analytics. We use the following categories of cookies on momossf.com:
– Essential Cookies: Necessary for navigation and Site functionality (e.g., authentication, shopping cart).
– Functional Cookies: Improve user experience through remembered settings and preferences.
– Analytics Cookies: Help us understand user behavior via tools like Google Analytics.
– Performance Cookies: Monitor and optimize Site performance and loading speeds.
10. Cookie Management and Compliance
Upon your first visit and periodically thereafter, we display a cookie banner to capture your preferences in compliance with GDPR and CCPA. You may change your cookie settings or withdraw consent at any time via our cookie preference center embedded within our Site.
California residents have the right to opt out of the sale of their personal data under the CCPA. While we do not sell personal data in the conventional sense, you may submit a “Do Not Sell My Information” request via email to [email protected].
11. Children’s Privacy
We do not knowingly collect or solicit personal data from children under the age of 13. If we become aware that we have inadvertently acquired data from a child without verifiable parental consent, we will promptly delete such data. Parents or guardians who believe their child has provided us with personal data may contact us at [email protected].
12. Policy Updates
We reserve the right to modify this Privacy Policy from time to time in response to legal or technological developments, business changes, or better alignment with privacy best practices. Any significant changes will be communicated through updates on momossf.com and, where appropriate, via direct communication channels.
13. Contact Us
If you have questions about this Privacy Policy, your rights under applicable laws, or our data handling practices, you may contact us at:
Email: [email protected]
Website: https://momossf.com
We are committed to full compliance with applicable privacy laws and to providing transparent, user-centric data protection. For any privacy concerns, please reach out using the contact information above.